Hellu answers the phone while you're with a customer.
It answers in a natural voice from your own information, books the appointment while the caller is on the line, and puts the call through when the caller needs one of you.
Wants an appointment for lower back pain. Booked Tuesday at 10.30 am with Mette. Confirmation sent.
What it does on the phone
- Answers straight away, evenings and weekends included.
- Speaks Danish and nine other languages, and switches when the caller speaks another one. It doesn't switch between Danish, Swedish and Norwegian.
- Books, moves and cancels appointments while the caller is on the line, and sends a confirmation.
- Puts the call through to a colleague, with the conversation so far waiting in Hellu.
- When you're closed it doesn't ring anyone: whoever is on call gets a text with the name, number and what it's about.
- When it doesn't know the answer, it says so, saves the question and passes it on to you.
- Every call is in Hellu with audio, a transcript and a short summary.
- You keep your number.
How it answers the phone
An example of a call to a clinic. To hear the voice, Hellu's own assistant will call you in a moment.
The customer got: an appointment on Tuesday at 10.30 am and a confirmation
You got: the call in Hellu with audio and a transcript
Enter your number and Hellu's own assistant will call you. Ask it about Hellu.
Can't see the field? Call us on +45 28 25 10 16.
We use your number for this one call only.
Klinik Havnehuset, this is Sofie. How can I help?
Hi, have you got anything free next week? My lower back hurts.
We do. Tuesday at 10.30 am or Thursday at 2 pm. Which suits you better?
Tuesday.
You're booked for Tuesday at 10.30 am with Mette. You'll get a confirmation by text.
You decide when it answers
All the time, only when you can't pick up, or only after closing. You choose this when you set up call forwarding with your phone company.
How to put it on your phone
- Pick a number in Hellu.
- Forward your own number to it.
- Call it and listen.
Try it on your own business.
Type your website. In a minute you can talk to it.
Rather talk to a person? Call +45 28 25 10 16 or book a walkthrough.