You decide how much it does on its own.
From a draft of every reply to handling it all. Hellu never does more than you have agreed to, and hands the conversation over with everything when one of you should take it.
What Hellu may do
- Email Writes drafts
- Chat Answers on its own
- Messages Answers on its own
- Bookings Books on its own
- Refunds Waits for you
What you decide
- Answer on its own or write drafts, chosen separately for email, chat and messages.
- Changes in your systems, like a refund or a cancellation, happen only under your written rules or with your yes.
- A colleague takes over with the whole conversation: in Hellu, on the phone or by text.
- Knows your opening hours, so nobody gets rung at night.
- An AI colleague inside Hellu you can ask about your own numbers, for example how many calls you got yesterday.
- Every conversation and call is kept in Hellu, so you can see what it said and did.
Hellu never does more than you have agreed to
It starts with drafts you approve, so you see how it answers. Once you trust it, you let it answer on its own, one place at a time.
Waiting for you
Refund of DKK 449 for order #4821
The item arrived broken. The customer has sent a photo.
Approve Reject
Hellu has told the customer that a colleague will look at it.
Try it on your own business.
Type your website. In a minute you can talk to it.
Rather talk to a person? Call +45 28 25 10 16 or book a walkthrough.